Back

View Opportunity

Berkshire Healthcare NHS FT: Feedback Volunteer for Dietetics & Nutrition Clinics
The Community Nutrition and Dietetic Service run community outpatient clinics in a variety of settings across Berkshire including GP practices and community hospitals.

We are looking for volunteers who would be happy to interview out-patients using our CRT machine (a hand-held electronic device - we will provide training) following their dietetic appointment. Feedback collection will be undertaken face to face at one of the noted clinics.

NOTE: WHILE THE ROLE FOCUSES ON FEEDBACK COLLECTION, THERE MAY BE SCOPE TO BE INVOLVED WITH OTHER PROJECTS DEPENDING ON EXPERIENCE, INTEREST AND AVAILABILITY.

• King Edward Hospital, Windsor
• St Marks Hospital, Maidenhead
• Farnham Road GP Clinic, Slough

Personal characteristics/specification for this role:
• Have responsibility for health, welfare & safety of self and others – compliance with Health & Safety regulations.
• Good communication skills, good English.
• Flexible and willing to travel to different clinic locations-may choose site(s) local to where you live.
• Friendly, cheerful disposition.
• Clear understanding of confidentiality.

This role includes:
• Interviewing patients after their appointment with the dietitian, asking them to complete an online feedback form.
• Liaising with dietitian running the clinic to be advised who to approach.
• Reporting back to dietitian with feedback received.

Feedback collection is important to us, we constantly work to improve the experience of our service users and an important part of this work is to ensure that they are given the opportunity to tell us what they think and how they found their experience.

Findings will enable us to improve; through identifying areas where there may be room for improvement. Equally it will highlight good examples of how the service we provide is meeting the needs of the service users.

Joseph Took
joseph.took@berkshire.nhs.uk
01753 636724
16